Improving operational efficiencies is the top concern of today’s property managers, according to a new survey from AppFolio. That is a big change from last year, when the same survey found that staffing and recruitment were the biggest thorns in property managers’ sides.
That doesn’t mean the industry has solved its personnel problems. In fact, the two issues are closely related.
Stacy Holden, a senior director and industry principal at AppFolio, said the 2022 Property Management Industry Pulse revealed that staffing issues increasingly impede the ability of building managers and their teams to perform their jobs.
“When we did this same study back in…